By accessing and using the Handy platform, developed and maintained by Heltex Limited, you agree to the following terms and conditions. Please read them carefully before using our services.

1. Age Verification

You must be at least 18 years old to use Handy. By creating an account or using the platform, you confirm that you meet this age requirement.

2. Use of the Platform

Handy provides a digital marketplace connecting users who require home services with independent service professionals. All users must act in good faith and use the platform lawfully and responsibly.

3. Risk Disclaimer

Handy is a platform provider and does not directly perform any services. We are not responsible for the actions, quality, or conduct of users or service providers. All transactions and engagements are at your own risk.

4. Account Responsibility

You are responsible for maintaining the confidentiality of your account and any activity conducted through it. Do not share your login credentials with others.

5. Prohibited Activities

Users may not:

• Use the platform for illegal or unauthorized purposes
• Misrepresent their identity, services, or qualifications
• Interfere with the platform’s functionality or security
• Attempt to collect data from other users without consent

6. Refunds and Disputes

All refund and dispute requests must be submitted through the platform’s official support channel. Handy reserves the right to review each case individually and issue refunds or solutions at its sole discretion.

7. Limitation of Liability

Handy is not liable for any direct, indirect, incidental, or consequential damages arising from the use of the platform or services booked through it.

8. Modifications

We reserve the right to modify these Terms of Use at any time. Continued use of the platform after updates constitutes acceptance of the revised terms.

9. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of the United Kingdom, and any disputes shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

10. Contact Us

If you have any questions regarding these Terms of Use, please contact us at contact@handyconnect.net.

The Handy platform is developed, operated, and maintained by Heltex Limited, with its registered address at Fernhills Business Centre Foerster Chambers, Todd Street, Bury, Greater Manchester, United Kingdom, BL9 5BJ, United Kingdom.

11. Platform Operator

This platform is developed, operated, and maintained by:
Heltex Limited
Company number: 15924835 Address: Fernhills Business Centre Foerster Chambers, Todd Street, Bury, Greater Manchester, United Kingdom, BL9 5BJ
Country: United Kingdom